Privacy Policy

last modified 10/26/2024 (MM/DD/YYYY)
This Privacy Policy adheres to and encompasses the same definitions and entities as outlined in the Terms of Service.

Data Collection

Our database is designed to store a variety of information to enhance the user experience. This includes
  • (1.) Account Information. When you connect your Discord account with Wamellow, we will store your unique Discord user ID and email address to facilitate communication and mitigate spam.
  • (2.) Content you create. This includes any content that you upload to the service. For example, you may write messages or posts, upload media such as emojis, avatars and banners, or post other content that you create with features that we develop.
  • (3.) Information from actions you take. This includes information such as the Discord servers you own or manage and settings you choose.
  • (4.) Information from optional features. Certain features, like the spotify music integration, may require that you provide additional information to make them work. This also includes third-party integrations you choose to enable and the data you authorize those third-party services to share with us.
  • (5.) Other information you provide directly to us. You may have the option to submit additional information as you use Wamellow. For example, you may participate in surveys where you can provide feedback on the services, or submit information to our Wamellow Support teams.

Data Retention and Purpose

The data that we collect and store is used to provide you with the best possible service and to enable the various functions of our service. This includes providing automated functionalities. Our goal is to enhance your experience and provide you with a personalized and efficient service.

Security

We take the security of your information very seriously. When we collect your data, we make every effort to protect it from theft, loss, unauthorized access, disclosure, copying, and use. We employ a variety of security measures to safeguard your information and ensure its confidentiality.

However, it is important to note that no electronic data transmission or storage is completely secure and absolute data security cannot be guaranteed. Despite our best efforts, there is always a risk of a data breach. In such an event, we will comply with all applicable laws and regulations to protect your information and mitigate any potential harm.

It is also important for you to take responsibility for the security of your own data within our services. This includes choosing a strong and secure password and being mindful of the information you share with us.

Access to sensitive data is strictly limited to our chief developers. We have strict protocols in place to ensure that this data is never viewed, edited, shared or published without the express permission of the data creator. Our goal is to provide you with a secure and trustworthy service that respects your privacy and protects your information.

Data Retention Period

We retain your personal data only for as long as it is necessary for the purposes outlined in this privacy policy. The specific retention period will vary depending on the nature of the data and how it is used. When your personal data is no longer required, we will take steps to either delete it or anonymize it by removing any identifying details.

In certain circumstances, we may be required to retain your personal data for longer periods in order to comply with legal, accounting or reporting obligations. This may also apply to data that is retained for archiving purposes in the public interest, or for scientific, historical research or statistical purposes.

We may collect or share personal data if we think someone’s life is in danger - for example, to help resolve an urgent medical situation.

Children's Privacy and Data Collection

It is our policy to ensure that our Service is not directed towards children under the age of 13 and/or those who have not yet reached the applicable minimum age for providing digital consent in their respective country. As such, we do not knowingly collect personal information from individuals within this age group. In the event that we become aware that an individual under the aforementioned age has provided us with personal information, we will take immediate and appropriate action to delete such information from our database in an irrevocable manner. We take this matter very seriously and are committed to protecting the privacy of children.

Data Processing and Transfer Policy

We are headquartered in Austria, which is located in Europe. By using our Service, you acknowledge and agree that your personal data may be processed and transferred to the United States, Germany, Austria, Japan, and other countries. This may include countries that have different data protection laws than those in your country of residence. We take all necessary measures to ensure that your data is processed securely and in accordance with applicable laws and regulations.

Data Deletion Procedure

If you wish to have all of your personal data that has been collected by us permanently deleted, please contact us via email at [email protected]. We will take all necessary steps to ensure that your request is processed in a timely and efficient manner. In addition, we kindly request that you log out of our Service from all devices and browsers on which you have accessed it. If necessary, please also manually delete all cookies associated with our Service. This will help to ensure that your personal data is fully removed from our systems.

Managing Cookies and Analytics

On our website, we utilize third-party website analytics tools, including Plausible Analytics, to collect anonymized information about your use of our services. These tools use cookies to gather data about user behavior and interactions. If you do not wish for cookies to be used in this manner, you have the option to disable them by adjusting the settings on your internet browser. For detailed instructions on how to disable cookies, please consult the help screen or support documentation provided by your internet browser provider.

Data Access Request Procedure

If you wish to make a request to access your personal data that we have collected, you may do so by sending an email to [email protected]. Upon receipt of your request, we will initiate the necessary procedures to provide you with a link to access your personal data. This process will be completed within 30 days of receiving your request.

Privacy Policy Updates and Changes

We reserve the right to make changes to our Privacy Policy at our discretion in order to reflect updates to our business processes, current acceptable practices, or legal or regulatory changes. In the event that we decide to make changes to our Privacy Policy, we will post the updated version on our website at the same link where you currently access our Privacy Policy. Please note that we may update our Privacy Policy at any time without prior notice.

It is important to note that we have no control over the privacy policies of any external services that may be linked on our website. We are not affiliated with any of the services linked on our website and cannot be held responsible for their privacy practices.

Contact

If you have any questions about these terms, please contact us at [email protected].